At Talisa Trips, we want you to be completely satisfied with your purchase. Please read our Return & Refund Policy to understand how returns and refunds are handled.
Returns
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We accept returns on eligible products within 7 days of delivery.
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Items must be unused, in their original packaging, and in the same condition as received.
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To initiate a return, please contact us at [email protected] with your order details and reason for return.
Refunds
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Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed via Cash on Delivery (COD) adjustments or as agreed with our customer support team.
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Please allow 3–7 business days for the refund to be completed after approval.
Non-Returnable Items
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Items damaged due to misuse or improper handling after delivery are not eligible for a return or refund.
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Customized or personalized products are non-returnable unless defective.
Exchanges
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Currently, Talisa Trips does not offer direct exchanges. Please initiate a return and place a new order for the desired item.
Contact Us
For any questions or assistance regarding returns or refunds, contact us at [email protected].